Gasthof Kohlern 1130 m

Gasthof Kohlern is a small oasis. Me and my friend changed our travel plans and skipped visiting Venice in exchange of having time to stay longer here than we first had planned. The staff is warm and welcoming, and the service is excellent. You really feel seen and that they want to give you the best experience. They upgraded our room for free, and adjusted breakfast and dinner to offer really good gluten and milk free alternatives. Everything with a smile. The atmosphere is relaxed and friendly. The place is located in a beautiful scenery with a stunning view of the mountains and Bolzano. You can se that they really have put their heart into every detail of the interior and decoration. We really enjoyed our room and the many different outdoor areas: terasses, balconies and the pool and SPA area. The place has soul and it was a very genuine and personal experience staying here. Definitely a place we would like to revisit!

Joseph and Christine run not only the best hotel but arguably provide one of the best overall experiences you can get in worldwide travel today. We were on a family trip with throughout London, Edinburgh, Malta, Bologna, and Venice for 2 weeks and it wasn't until we reached their storybook Gasthof palace perched on a hill high above Bolzano that one realizes how absolutely perfect a hotel and its staff can really be. From Nadine in the spa to Anda serving drinks on the patio overlooking the Alps to the pitch perfect wait staff at dinner in the dining room, everyone and everything was simply surreal. Breakfast was amazing… Fresh pastries, fresh jams, fresh, squeeze, juice, and eggs made to order… All with a view that is out of a storybook. The location is somewhere that most people would never dream would be even possible to stay. Think: a view out of the "Sound of Music" with the service of a five star hotel. Joseph and Christine make you feel like family from the moment you arrive to the sadness you feel when you have to depart. It is the type of place where you immediately start examining your calendar diary to try to figure out when you can come back. A rare gem...and at the top of the list, with all of the experiences of our travels in 35+ different countries over the years.

Although a bit on the higher end (price wise), you totally feel the ‘premium’ experience when you enter the property. All staff is extremely friendly, speak their languages, and are there to make you have the best stay at their place. The property itself has been renovated with eye for detail, but that applies to everything. Backpack to borrow, umbrella to borrow, extra towels for the pool - it’s all there. And that simply continues when you decide to have dinner at their restaurant. Good food, sometimes with a twist, nice wines and great service - sometimes also with a twist. Would 100% recommend and if I’m around again, I’ll be back.

I recently stayed at this charming hotel, nestled high in the mountains, accessible by a scenic cable car ride. My two-night stay was delightful, thanks in large part to the incredibly friendly and helpful staff who made me feel right at home. The room was quaint and perfect for a solo traveler, providing a cozy retreat after a day of exploring. Breakfast was a highlight, featuring exceptional food with breathtaking mountain views, and they kindly accommodated my gluten-free needs without any hassle. On my checkout day, I was grateful that they allowed me to store my luggage and enjoy the spa facilities until my afternoon departure. This thoughtful gesture really enhanced my experience. Overall, it was a lovely stay, and I highly recommend this hotel for anyone looking for a peaceful mountain getaway!

My favourite hotel during my trip. Very friendly service and exceeded expectations on everything. Cosy room had balcony and was well equipped with water, fruit, powerful hairdryer. Outdoor infinity pool with great views onto mountain was very high-spec with quirky shower embedded in greenery and nice jacuzzi. Highlight for me was going full-board with great-value four-course dinner, including beautiful gnocchi. Kind staff nice to solo travellers - they even drove me to cable car due to the rain. Also loved the Bolzano card which came with the deal - offering free travel and entry to museums. Warmly recommended and would love to have stayed longer.